PLEASE READ THE FOLLOWING LEGAL INFORMATION (THE “AGREEMENT” OR “TERMS”) CAREFULLY. THESE TERMS AND CONDITIONS MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THIS SITE. BY USING THIS SITE, YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, THEN DO NOT USE THIS SITE.

(Last updated November 20, 2020)

By visiting this website or using the Service, as described below, and/or by using or by continuing to use the Service in the future, you acknowledge that you have read and understood these Terms and Conditions and that you agree to be bound by all of the terms and conditions herein. You also acknowledge that you have had an opportunity to review the Privacy Policy or that it has been made available to you, and that the Privacy Policy is expressly incorporated herein by reference. If you do not agree to all of the terms of these Terms and Conditions, then do not use the Service.

This Agreement constitutes a legally binding agreement between Tenere Team Inc., a Delaware corporation ("Tenere Team", "we" or "us") and each individual ("you" or the "User") who uses the Service, as described below.

These Terms and Conditions contain details about the relationship between you and Tenere Team as it relates to your use of the Service. It is an express condition that you accept the terms of the Terms and Conditions in order to use the Service. By visiting this website or using the Service, you agree to these Terms and Conditions and that your use of this site and the Service is subject to these Terms and Conditions.

Service. Tenere Team presents a wide range of online merchants and retailers (collectively, “Advertisers”) to our Users through the website www.tenereteam.com (the “Website”) and an optional internet browser extension (the “Extension”) (“Software” refers to the Website and Extension, individually and collectively). When permitted by the terms of our relationship with an Advertiser, Tenere Team will contribute a portion of the Commissions generated by a User’s Qualifying Activity (defined below) to the Carbon Offset project of that User choosing (collectively, with the Software, the “Service” or “Tenere Team Service”).

License. Subject to this Agreement, Tenere Team hereby grants you a revocable, non-exclusive, non-transferable license (without the right to sublicense) for so long as you use the Service and adhere to these Terms and Conditions, to access this website, and to use the Service. You agree that you obtain no rights other than the rights and licenses expressly granted in these Terms and Conditions. As between the Parties, the Software, including without limitation the content, visual interfaces, interactive features, information, graphics, logos, design, compilation, computer code, products, software, services, and all other elements of the Software that are provided by Tenere Team ("Tenere Team Materials") are owned and/or licensed by Tenere Team. Except as expressly authorized by Tenere Team, you agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the Service or the Tenere Team Materials. Tenere Team may require updates to the Software from time to time, which may occur automatically when you use any part of the Service.  Tenere Team is not obligated to support the Software and may suspend or terminate this License and disable all or part of the Software at any time without notice. We reserve all rights not expressly granted in these Terms and Conditions. You shall not acquire any right, title, or interest to the Tenere Team Materials, except for the limited rights set forth in these Terms and Conditions.

Fees. Tenere Team does not charge any fee for using the Service. When you use the Service, Tenere Team may earn Commissions (defined below) from Advertisers based on your Qualifying Activity (defined below). Tenere Team retains a portion of these Commissions in order to operate the Service.

Policies. You agree to comply with these Terms and Conditions, and all other policies and rules as set forth in Service materials, including materials of Advertisers, anywhere in the Software or on an Advertiser’s website, as applicable (collectively, the "Policies"). The Policies, including any amendments or modifications that may be made from time to time, are hereby incorporated by reference into these Terms and Conditions. Tenere Team may modify these Terms and Conditions or the Policies at any time. Tenere Team will use its commercially reasonable efforts to post the updated Terms and Conditions and Policies as so amended promptly through the Software, and your continued use of the Service thereafter will constitute acceptance of any such amendment or modification. In addition, an Advertiser may amend its Policies on its website in its sole discretion from time to time, and such Advertiser’s Policies shall apply to any offer available from such Advertiser.

Third Parties. Tenere Team is not an agent or partner any Advertiser. All Advertisers operate independently of, and are not under any control of, Tenere Team with respect to the Service or otherwise. We are not responsible for the content, accuracy or opinions expressed on their websites, and such websites are not investigated, monitored or checked for accuracy or completeness by Tenere Team. Inclusion of any linked website or Advertiser on this Website or through the Software does not imply approval or endorsement of the linked website or Advertiser by Tenere Team. When you access third-party sites or Advertisers, you do so at your own risk. Always use caution and common sense.

User Obligations

Membership. All individual Tenere Team Members must be at least 18 years old. Membership is not transferable and passwords shall be kept private. Tenere Team reserves the right to refuse any User, Member or Advertiser.  

No Unauthorized Use of the Service. You agree that you will not, and will not permit others to: provide any unauthorized third party with access to the Service or any Tenere Team Materials by any means; modify, reverse engineer, reverse assemble or decompile any of the software applications used by you in connection with your use of the Service; introduce into the Software any code intended to disrupt the Service, alter or delete any Tenere Team Materials, access confidential Tenere Team Materials or interfere with the operation of the Service, including, but not limited to, distribution of unsolicited advertising or mail messages and propagation of computer worms and viruses; infringe any third party's patent, copyright, service mark, trademark or other intellectual property right of any kind or misappropriate the trade secrets of any third party in connection with your use of the Service.

Security. You will only allow use of the Service by authorized persons, and not by any network, expert system, electronic agent, "bot" or other automated means. Any use of the Service by a Registered User will be deemed to be use by the person who is the owner of the account associated with the Registered User. You will not permit any use of the Software that would damage, interfere with or unreasonably overload the Software. You acknowledge that Tenere Team will not contact you to solicit your account information or any other personal information.

Compliance. Users are fully responsible for compliance with all federal, state, local and/or foreign laws, as well as rules and regulations applicable to the use of the Service and the information, content, material and services contained herein. By using the Service, you represent that you will comply with any such laws and regulations.

Third Party Content. You should be aware that content presented to you as part of the Service, including but not limited to advertisements and sponsored content, may be protected by intellectual property rights which are owned by the Advertisers who provide that content to Tenere Team (or by other persons or companies on their behalf). The reproduction, distribution, transmission, display or use of such content is prohibited without the prior written consent of the owner.

Discontinuation or Suspension of Use. We may, in our sole discretion, at any time and without prior notice: discontinue transmitting all or any part of the Tenere Team Materials related to the Service; change, discontinue or limit access to the Service or any functionality, feature or other component of the Service or Software; or suspend or terminate your use of or access to the Service upon giving you notice of such suspension or termination.

Advertiser Offers and Payment of Rewards

Plant Trees Rewards. As a result of your use of the Service you may be eligible to earn Carbon Offset Rewards™ (“Reward” or “Rewards”), a proprietary reward system managed by Tenere Team to fund projects to plant trees on behalf of our Members. Advertisers may impose conditions or restrictions different from, or in addition to, those described by the Software or Service or in other promotional materials relating to a specific offer. Tenere Team is not responsible for setting or maintaining the amount of the Reward offered by any Advertiser or for requirements of any Advertiser's offer. Each Advertiser has reserved the right to change at any time, and without notice, the amount or percentage of any Reward it offers as well as the terms and conditions of any qualifying activity. You acknowledge that errors in the offer terms or conditions obtained through use of the Service may occur from time to time, whether caused by an Advertiser or otherwise, and Tenere Team or the Advertiser will use its commercially reasonable efforts to promptly correct any such error, and you agree not to bring any action against us based on or related to such errors. Your continued use of the Service thereafter will constitute acceptance of such terms and conditions. Tenere Team does not represent or warrant that any particular Advertiser will participate in the Service when you use the Service or at any time thereafter. For the purposes of this Agreement, a User’s activity using the Service is "Qualifying Activity" once all conditions of an Advertiser’s offer with respect to that purchase, including any applicable waiting periods, have been satisfied. A User must be a Member in order to earn Rewards. Users may only receive Rewards for Qualifying Activity completed by accessing an Advertiser through the Software. Some jurisdictions do not allow the exclusion or limitation of liability, so some of the above terms may not apply to you.

Notification of Rewards. You will be notified of your Rewards by the Software and may receive additional communications from us about your Rewards or information about your Rewards in your Tenere Team account. Notification of Rewards is based on Advertiser’s delivery of eligible reward data. Generally, Rewards will be posted to your account within 15 days of notice to Tenere Team from an Advertiser or their affiliate marketing network of your Qualifying Activity. However, we will not be liable for damages resulting from any failure to post Rewards to your account in a timely manner. You acknowledge and accept that you are solely responsible for checking your Tenere Team account regularly to verify that Rewards have been properly posted. If you believe that a Reward has not been properly posted to your Tenere Team account, then you must inform us within six (6) months of the qualified transaction for which you are claiming that a Reward should have been posted and must be able to provide proof of such transaction acceptable to us. Tenere Team reserves the right, however, to determine, in its sole and absolute discretion, whether a Reward should have been posted to your account. You acknowledge that any such determination by Tenere Team will be final and binding.

No Responsibility for Advertisers. You agree that Tenere Team is not an agent of any Advertiser and that Advertisers operate independently of, and are not under the control of Tenere Team, with respect to the Service, offers, transactions or otherwise. Accordingly, we do not represent or warrant, or give any assurances, that any Advertiser will provide a Reward for any particular transaction even where such transaction would appear to qualify for such Reward under either Tenere Team or the Advertiser’s offer terms or statements. We are not responsible for the failure of any Advertiser to pay Rewards in accordance with the terms of that Advertiser's offer terms. Further, your participation in offers or promotions of, or correspondence with, any Advertiser is solely between you and that Advertiser. We do not assume any liability, obligation or responsibility for any part of any such correspondence, offer or promotion, including without limitation the withdrawal or modification of any such offer or promotion. Also, no Advertiser assumes any liability, obligation or responsibility for our conduct with respect to the Service. Qualifying Activity with participating Advertisers may not qualify if a separate coupon code or promotion is used. All offers are subject to the offer conditions as described in the applicable offer description for an Advertiser.

Earning Rewards. In the case of certain online Advertisers, the Advertiser has agreed to pay Tenere Team Commissions when Users complete Qualifying Activity, such as purchasing goods or services from the Advertiser through the Software.  Part of these Commissions are used to fund projects to plant trees as your Reward for using the Service. No Reward associated with any Qualifying Activity with an Advertiser will be earned by you unless and until the Advertiser has paid Tenere Team. For your convenience, Tenere Team may notify you of Pending Rewards through the Software (and may notify you by other means) prior to the payment of the associated Commissions to Tenere Team. Tenere Team reserves the right to cancel any Pending Reward in the event the applicable Advertiser does not make timely payment to Tenere Team of the associated Commissions. Tenere Team reserves the right to change any offer with respect to the amount of the Reward associated with any Advertiser at any time, but no such change will affect any Rewards earned prior to such change unless such change is due to an error in the applicable offer terms.

Canceling Pending Rewards. In our sole discretion, we may cancel Pending Rewards in order to make adjustments for returns and cancellations with respect to your Qualifying Activity. We reserve the right to cancel Pending Rewards and to bar further Rewards to, or terminate use of the Service if we believe, in our sole discretion, that any User is abusing or has abused the Service, including, without limitation, by engaging in a pattern of returning products after the corresponding Reward has been earned, by creating or attempting to create or participating in any market in Rewards, by promoting or encouraging abusive behavior by other Users, by engaging in or accepting any broad-based solicitation of Rewards, or by engaging in any other abusive or fraudulent activity related to the Service. The items above are provided as examples of unacceptable and prohibited usages and are not meant to be exhaustive or exclusive.

Miscellaneous

Termination; Expiration or Forfeiture of Program Accounts. These Terms and Conditions are effective when accepted by you, as described in the first paragraph of these Terms and Conditions, and will remain in effect and legally bind you and us until you or we terminate your use of the Service. You may terminate your use of the Service at any time in accordance with the procedures established on the Website from time to time. We may terminate theseTerms and Conditions without cause immediately after notice to you of such termination.

Upon any termination of the Service or these Terms and Conditions, your right to use and access the Service and to receive Rewards will terminate. Subject to the limitations set forth in these Terms and Conditions, termination will not prejudice either your or our remedies at law or in equity.

The Parties’ rights and obligations under sections intended by their nature to survive including, without limitation, intellectual property, limits on warranties and liability, indemnity, termination and choice of law provisions shall survive the termination or expiration of this Agreement.

Certain Disclaimers; Indemnification.

1. Disclaimer of Warranties.

THIS SERVICE IS PROVIDED “AS IS,” AND “AS AVAILABLE.” TENERE TEAM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, NEITHER ON BEHALF OF ITSELF NOR ON BEHALF OF ANY ADVERTISER, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. NEITHER TENERE TEAM NOR ANY ADVERTISER, OR ANY OF THEIR RESPECTIVE THIRD PARTY VENDORS OR AGENTS, MAKES ANY WARRANTY AS TO THE QUALITY, ACCURACY, COMPLETENESS, OR VALIDITY OF ANY MATERIALS RELATED TO THE SERVICE, INCLUDING WITHOUT LIMITATION THAT OFFER TERMS WILL BE FREE OF ERRORS, AND DO NOT WARRANT THAT THE FUNCTIONALITY OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ERRORS OR DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVER(S) THAT MAKE(S) THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

ADVERTISERS ARE SOLELY RESPONSIBLE FOR THE PRODUCTS AND SERVICES THEY OFFER, INCLUDING, WITHOUT LIMITATION, THEIR QUALITY AND AVAILABILITY. TENERE TEAM DOES NOT ENDORSE, WARRANT, GUARANTEE OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE OFFERED OR ADVERTISED BY AN ADVERTISER THROUGH THE SERVICE OR ANY LINKED SITE, OR FEATURED IN ADVERTISING ON THE SERVICE.

NEITHER TENERE TEAM, NOR ANY OF THEIR RESPECTIVE THIRD-PARTY VENDORS OR AGENTS, GUARANTEE THE ACCURACY, COMPLETENESS, USEFULNESS OR EXISTENCE OF ANY CONTENT SUPPLIED BY THIRD PARTIES. TENERE TEAM DOES NOT VERIFY THE ACCURACY OF INFORMATION PROVIDED ON AN ADVERTISER SITE. RELIANCE ON SUCH INFORMATION IS DONE AT USER’S SOLE RISK AND LIABILITY AND TENERE TEAM  WILL NOT BE A PARTY TO OR BE RESPONSIBLE FOR MONITORING IN ANY WAY ANY TRANSACTION BETWEEN USERS AND ADVERTISERS.

2. Exclusion of Certain Damages.

Neither Tenere Team nor their respective third-party vendors or agents, will be liable for any damages, including indirect or consequential, arising from: any failure to screen Users of the Service; acts or omissions of any Users of the Service; materials posted by, or of, any party other than Tenere Team, or any use thereof or reliance thereon; the accuracy, dependability, privacy, security, authenticity or completeness of data transmitted over or obtained using the Internet; or any failure to perform any obligation hereunder, or from any delay in the performance thereof, due to causes beyond the reasonable control of Tenere Team, any Advertiser or their respective vendors, including the elements, acts of God, labor disputes, acts of terrorism, acts of civil or military authority, fires, floods, epidemics, quarantine restrictions, failure or erratic behavior of telecommunications or power system, sabotage, armed hostilities, riots or government regulation of the Internet.

Indemnification.You agree to indemnify Tenere Team and/or any Advertiser, as well as their respective officers, directors, employees, successors, contractors, third party vendors, agents, and affiliates, for any and all claims, damages, losses and causes of action (including attorneys' fees and court costs) arising out of or relating to your breach of these Terms and Conditions (including without limitation relating to a breach by you of Section 8). You agree to cooperate as fully as reasonably required in our defense and/or settlement of any claim. Tenere Team reserves in its sole discretion the right to assume exclusive control over the defense and settlement of any matter which is subject to indemnification by you.

3. Limitation of Liability.

NONE OF TENERE TEAM, OR ANY ADVERTISER, OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, THIRD PARTY VENDORS, AGENTS, SUCCESSORS, OR AFFILIATES ARE RESPONSIBLE OR LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHER INDIRECT DAMAGES OR FOR LOSS OF PROFITS, LOSS OF DATA OR LOSS OF USE DAMAGES, THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SERVICE, THE INFORMATION CONTAINED IN THE SOFTWARE, OR (EXCEPT IN THE CASE OF THE APPLICABLE ADVERTISER) ANY MERCHANDISE, PRODUCTS OR SERVICES OFFERED BY ANY ADVERTISER IN CONJUNCTION WITH THE SERVICE, EVEN IF ANY SUCH ENTITY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS OUR LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

IN NO EVENT WILL THE AGGREGATE LIABILITY TO YOU FROM TENERE TEAM AND/OR THEIR RESPECTIVE THIRD PARTY VENDORS OR AGENTS, FROM ALL DAMAGES, LOSSES, AND CAUSES OF ACTION RESULTING FROM YOUR USE OF THE SERVICE, WHETHER IN CONTRACT, TORT, (INCLUDING, BUT NOT LIMITED TO NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EXCEED THE VALUE OR REWARDS EARNED BY YOUR USE OF THE SERVICE. FOR THE AVOIDANCE OF DOUBT, IN NO EVENT WILL ANY OF SUCH PARTIES BE LIABLE TO YOU FOR ANY DAMAGES ARISING FROM THE CIRCUMSTANCES SPECIFIED IN SECTION 15(b) ABOVE.

You understand that by using this Website and the Service, you are subject to these Terms and Conditions set forth herein and accept and agree to be bound by all such terms and conditions.

If you do not agree to the terms and conditions herein, YOU MAY NOT use this Website and/or the Service.

Privacy Policy

We take your privacy very seriously.

It’s important to us that you understand exactly how Tenere is operating and how that might relate to your privacy. We strive to create relationships with advertising and fulfillment partners that believe in and respect your privacy, too. While we do not control the third-party websites of our partners, we do strongly encourage our partners to post Privacy Policies clearly and conspicuously, and to protect the information of their users. Individually identifiable information about you is not willfully disclosed to anyone without first receiving your permission, as explained in this Privacy Policy. All of the staff at Tenere, as well as their families and friends, are Tenere users. Rest assured, your personal information will be protected the same way as we would protect our own or that of the people who are closest to us.

Scope: This privacy policy applies to information, including personal information, collected about you by Tenere, its web sites, its software available from those websites, and its affiliates.

Information Collection: We collect non-personally identifiable information (non-PII) and personally-identifying information (PII) from our customers and visitors to our websites and from users of our downloadable applications. We only collect PII when a customer explicitly chooses to provide it, as when registering with Tenere and emailing Tenere through our online contact form. If we do combine the non-personally identifiable information with personally-identifiable information, we will treat the combined information as Personal Information (PII) under this Privacy Policy.

Collection and Use of Personal Information (PII) We collect and store Personal Information when you register to become a Tenere user, ask a question, complete a form, or send us an email. We use your personal information to provide you with a customized web profile, validate your identity, improve our products, notify you of important updates, respond to your requests, and to fulfill legal and regulatory obligations. The products and preferences you have set up in your Tenere account will be used for internal market research activities as deemed necessary by Tenere.

Your PII information will not be supplemented from any other source. None of your personal information is ever shared with any third party without your permission.

We collect PII in the following ways:

Contact Us Form: When you use the Contact Us form on tenereteam.com, we collect your email and browser information in order to answer your question appropriately. We do not store this information and only use it to respond to your question or provide you with technical support.

Registration: During the registration process, you have the option to register with Facebook or to create your own profile. Registration is essential so the user can track their contributions. It also ensures the revenue generated by each user is distributed to the charities they support.

Create a Profile: If you elect to create your own account, we ask you for your email address, username and password to maintain total transparency.

At registration, you will be presented with the option to opt-out of marketing emails, such as promotional deals and discounts from our partner retails.

Facebook Connect: You can log in to our site using the Facebook Connect sign-in service. This service will authenticate your identity and give you the option to communicate with us about the Tenere application and post information about your activities on this web site to your profile page to share with others on your network. Facebook provides us with your basic information, such as your username, profile picture, user ID, as well as your email. Should you choose not to provide your email, you will be allowed to change it to an anonymous email address.

Invite Friends functionality:  We use Facebook, Twitter, LinkedIn, AddThis, and ShareThis to provide “Invite a Friend” services. These services will authenticate your identity and give you the opportunity to invite your friends and contacts to use Tenere. We do not have access to or control over PII submitted to these services. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as Tenere. We encourage you to review the privacy statements of any other service provider from whom you request services.  If you visit a third party website that is linked to a Tenere site, you should read that site’s privacy statement before providing any personally identifiable information.

Age Restrictions on Tenere User: In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not allow the use of our products or collect PII from any persons under the age of 18. We take measures to prevent the distribution of our software on websites targeting children under 18 by preventing our distribution partners, affiliates, and private label partnerships from such distribution. We engage in commercially reasonable oversight in determining where advertisements promoting the installation of our certified software appear. Additionally, we take measures to remove our content from individuals under the age of 18 and remove any stored information about the person from our database.

Updating Your Personal Information

A user may access their personally identifiable information through a secure login on our website. If your personally identifiable information changes, you may correct or make updates in the “My Account” section of our website. If you should no longer desire our services, you may delete or deactivate your personally identifiable information by emailing us at [email protected] or contacting us through the mail at: Tenere Le Van Thiem st, Thanh Xuan dist, Ha Noi City, VietNam.

Collection and Use of Information by Tenere Websites (non-PII) Some of the information  Tenere receives about your visit to tenereteam.com, and any white label branded Tenere  website may be used for our internal research and to help us improve the site and the services Tenere offers to its customers. In general, the Internet addresses of computers, also known as IP addresses, are logged to track user sessions on an anonymous basis. Tenere  analyzes this data for certain trends and statistics, such as which parts of our site users are visiting, how long they spend there, browser type and server load. The IP address tracking is done in the aggregate form and we do not link this information to personally identifiable information. This information is collected automatically by almost all major web servers.

We may use the non-PII information listed above for the following purposes:

  • Fulfill your requests for products and services;

  • Manage your user account and preferences;

  • Analyze use of and improve our website, products and services;

  • Facilitate use of our website;

  • Offer promotions and updates from our partners that may be of interest to you;

  • Customize the content that you see on our website;

  • Identify and protect against fraudulent transactions and other misuses of our website; and

  • Ad targeting

  • Market research

  • Enforce our Terms of Services

Collection and Use of Information by Tenere Browser Extension (PII)

In order to use the Tenere Extension, (Product), you may be asked to provide certain information, such as personal information (including your email address, username and password) at the point of registration. You voluntarily provide all such information. Tenere does not utilize such information for the purpose of displaying advertisements or profiling and does not sell, rent or lease such information to third parties.

Our Product automatically collects information from you to enable the Product’s services. Information collected includes IP address, browser details, merchant transaction history, and search keywords. By installing the Product, you authorize Tenere to periodically collect certain information such as portions of Web site addresses or complete URLs from the Web sites you visit and upload this information to our servers so that we may improve your Tenere experience. The Product does not collect, store, or use PII, and Tenere  does not receive PII, as a result of your use of this Software.

Collection of PII from Third Party Affiliates: We engage in business relations with third party companies and affiliate providers and offer unique services to members of such companies within a private label environment. In turn, some pages of our website may contain both the Tenere brand and the third party brand. The Third Party may not use the personalized services to collect any PII and is prohibited from doing so. This Privacy Policy applies to all of the pages in the personalized environment.

If you entered our website or downloaded our app by clicking an affiliated link or promotion from another site we will store the ID of that affiliate site in our database. We do this to make sure that the affiliate site receives proper credit for any subsequent earnings that may come from your use of Tenere products.

We reserve the right to share your PII as required by law and when we believe that it is necessary to protect the rights of our company and/or comply with a legal guidelines, court mandates, or legal process served on our website.

We also allow users to register for our product using Facebook Connect. We treat information obtained from such sources as we would information obtained from a registration form. We will not use the information submitted by the user for any purpose outside of those previously stated in the privacy agreement.

Technical Information.

Tenere automatically collects information to ensure that our products work correctly on different devices and browsers. This includes data like

  • the type of device you’re using

  • the device’s unique ID (where available)

  • operating system

  • browser type

  • IP address

  • event stamp

  • error logs

This data allows us to make sure Tenere products are working correctly, to make your experience better, and to detect and prevent fraud. Also, to help us coordinate our communications and marketing campaigns, and to understand how our users engage with our products, we use common digital tools that allow us to see if you opened an email we sent, visited a link in those emails, or generally interacted with Tenere as a result of our marketing efforts.

How We Use Cookies And Similar Technologies

Like most other online services, Tenere uses cookies, pixel tags, web beacons, and other markers (we’ll just call them “cookies”) to collect some of the data discussed in this Privacy Policy. These help us operate our products, analyze engagement and usage, and provide a relevant and personalized shopping experience. See below to learn how you can manage your cookie preferences.

Some cookies can be temporary (“session cookies” like those used for navigating your browser) and disappear once you close it. Others last longer (“persistent cookies,” like when you ask a site to remember your login) and are saved to your computer until you delete them.

Our cookies serve several important functions:

Operations: These are cookies that we need to make the Tenere services work, and include remembering your login credentials and entries into a form, adding items to a shopping cart, navigation, and standard tech checks like load balancing or javascript checks.

Analytics: These types of cookies help Tenere monitor the traffic and activity on our site, and to coordinate our own marketing campaigns. While they do not identify you specifically, they may be indirectly linked to your unique user ID. We aggregate and anonymize this data to help us detect fraud, understand trends, broad demographic data, and the general operation of our site.

Attribution: We use third-party pixels on our landing page to tell our advertising partners that someone found Tenere through one of their ads. In addition, third-party affiliates may use cookies on our behalf, so that Tenere can get a commission from a merchant when you make a purchase (Tenere donates a part of the commission to tree planting). In both these cases, Tenere does not reveal any information that can be used to identify you.

If you want to disable cookies entirely, your browser might have an option to do that. For more information, including instructions on disabling cookies, please visit: http://www.allaboutcookies.org/

Information Security

To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, Tenere has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure all personal information that  Tenere collects online. These security measures include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store your personal data.

In addition, we restrict access to personal information only to Tenere employees and contractors who need to know that information in order to operate, develop or improve our services. These parties are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. Unfortunately, no security system can be 100% secure. With that said, Tenere cannot guarantee the security of any information provided to us in connection with the information that we collect through our website and browser extension.

Links and Recommended Sites

 Tenere products contain links to other websites. This Privacy Policy applies solely to Tenere products and websites. Tenere makes no representations or warranties about, nor is it responsible for, the Privacy practices of other websites. When you enter a linked website (via our products or site), Tenere encourages you to read the Privacy Policy of that linked website, as its Privacy Policy may differ substantially from that of www.tenereteam.com.

Changes to Tenere’s Privacy Policy

By using Tenere products and our website, you consent to the collection and use of your information as we have outlined in this Policy and to Tenere's user agreement. Tenere may decide to change this Privacy Policy from time to time. When we do, we will send you a notification of the material change upon installation of update via email or other obvious method, such as posting the notice to your account dashboard. In addition, we will post those changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it. If you do not wish your information to be used under the new Policy, you can request that your account and all associated data be deleted at any time. You can also uninstall our products at any time using standard uninstall methods.

 
Do you need a help? Please feel free to contact us. We’d love to hear from you.