Fanatics claim to offer the most vast collection of official sports apparel and fan gear from all the major leagues, teams, and players. But is Fanatics legit? What do customers say about them? Let’s find out the answers in this article so you can decide if Fanatics is worth your time and money.

Meet Fanatics

Fanatics was founded in 1995 as a brick-and-mortar store in Jacksonville, Florida. Since then, it has grown into a global e-commerce company with over 300 online and offline partner stores. These include the official online shops of the NFL, NBA, MLB, NHL, NASCAR, MLS, and more. 

Also, Fanatics owns and operates several other sports-related websites, such as FansEdge, Kitbag, Lids, and Majestic.

About Fanatics

Many people consider Fanatics one of the best places to buy sports gear. The company is not only a retailer but also a manufacturer of sports apparel and accessories. In 2017, Fanatics acquired the rights to produce and distribute Nike’s NFL fan gear, as well as the exclusive rights to make MLB jerseys starting in 2020. 

Fanatics also partners with other major brands, such as Adidas, Under Armour, New Era, and Columbia.

What Does Fanatics Offer?

Fanatics is the go-to place for all things sports-related. They have a massive variety of stuff for everyone, whether you’re a man, a woman, or a young sports fan. There are jerseys, t-shirts, sweatshirts, hats, and more, all decked with your favorite team’s logos and players.

But Fanatics isn’t just about clothing. They also have collectibles, which help you show your love for sports. 

Fanatics products

And if you’re into more than just the main sports like football, baseball, and basketball, don’t worry! Fanatics has a lot of gear for different sports and activities, like NASCAR, soccer, and even WWE wrestling. They even have fantastic merch related to music and pop culture.

What if you’re a fan of a particular player, like LeBron James or Tom Brady? Fanatics has you covered. They’ve got goods dedicated to celebrating those athletes.

That’s not all. Fanatics has Funko POP! dolls featuring famous sports stars for those looking for a gift for a fellow sports fanatic. 

So, whether you’re getting ready for game day or just want some unique sports memorabilia, Fanatics is the place to go.

Detailed Review: Is Fanatics Legit?

Now that you know what Fanatics offers, let’s take a look at their features, pricing, customer service, shipping, and return policies to answer the question: “Is Fanatics legit?”


Fanatics takes authenticity seriously when it comes to their sports merchandise. They have a FanSecure program to prove that everything they sell is authentic and high-quality. 

Is Fanatics jerseys legit?

Yes. As mentioned above, Fanatics partners with trusted authentication companies like Fanatics Authentic, PSA/DNA, JSA, Beckett, Steiner Sports, Tristar, Upper Deck, and Mounted Memories. 

Is Fanatics legit? Authenticity

For autographed items, Fanatics provides a certificate of authenticity (COA), a hologram sticker, and an authenticity card. The COA has all the crucial details about the item and the signing, the hologram sticker has a unique number that matches the COA, and the authenticity card can be scanned to verify the item’s authenticity online. 

Therefore, you can trust that the sports gear you get from Fanatics is the real deal.


Many people highly praise Fanatics for its unique features that make shopping more convenient and rewarding:

  • Fan Auction: Ever wanted to own rare sports merch? The Fan Auction feature lets you bid on autographed jerseys, helmets, balls, and more from sports legends like Tom Brady, Michael Jordan, and LeBron James. Besides, you can sell your own merch on Fan Auction and make some cash.
  • Fan Cash: This loyalty program allows you to earn 3% Fan Cash on every purchase. Then, you can use it to get a discount on your next order. Plus, there are other ways to earn Fan Cash, such as signing up for Fanatics’s credit card or referring friends.
  • Gift Cards: Fanatics’ gift card is available in denominations ranging from $10 to $500. They will send it as eGift Cards via email or plastic cards. These cards don’t expire or lose value and can be used for shopping. While they can’t be redeemed for cash, you can use up to 10 Gift Cards each order for discounts. 


After comparing, we know that Fanatics offers competitive product pricing, often matching the prices on official team or league websites. 

For instance, the well-known jersey of the Colorado Avalanche team costs $174.99 on Fanatics, the same as on NHL Shop. Meanwhile, Kohl’s offers this item for $170. 

However, the price at Fanatics can be even lower as they offer dozens of coupons, including Coupon Exclusive Slam 15% OFF, Free Shipping On Orders $19+ With Fanatics Coupon Code, etc. 

Is Fanatics legit? Coupons

Furthermore, Fantastic has a clearance section, where you may find discounts of up to 70% off. Get a limited-time deal on the Colorado Avalanche jersey, now reduced from $174.99 to just $122.49. Also, don’t forget to grab the Colorado Avalanche Women’s Crystal-Dye Long Sleeve T-Shirt for only $48.29, originally priced at $68.99. 

The good news is Fanatics accepts various payment options, including Visa, MasterCard, American Express, and more, making it convenient for shoppers to purchase their favorite sports gear. So, make sure to take advantage of these fantastic savings! 

Customer Service

We can see that Fanatics takes customer service seriously and offers a comprehensive range of support options. Choose 24/7 chat when you can talk to someone right away or start a conversation with a real person if you need detailed guidelines and answers. 

Fanatics customer service is often open on the phone, from 8 AM to 9 PM Eastern Time, every day of the week, at 855-438-9701. But be aware that if something’s not in stock online, you can’t buy it over the phone. 

One more option to consider is to talk to Fanatics staff on Twitter for more convenience. 

Fanatics customer service

They even offer multilingual support with Spanish and French-speaking agents. And if you’re into traditional mail, write to their Fan Services team at Nations Way. 

In short, Fanatics truly strives to provide a flexible and accessible customer service experience, ensuring all fans receive prompt and efficient support.

Shipping and Return

Regarding shipping, Fanatics makes it easy to get your orders on time. They offer two domestic shipping options, standard and faster delivery, ensuring you can choose the one that suits you best. Shipping costs depend on location, number of items, shipping method, and item type. 

Time-limited deal: Enjoy Fanatics free shipping within the U.S. for orders over $24. 

For international fans, Fanatics also offers shipping to Canada, Mexico, the UK, the European Union (27 countries), and more.

If you ever need to return an item, here is the Fanatics return policy: The company allows you to return your order within 365 days from the item’s ship date, as long as it’s unworn and unused with the original tags and labels intact. 

Remember that customized items are final sale and can’t be returned. 

When using Fanatics’ return label, they’ll deduct $9.99 from the credit you receive to cover return shipping costs. However, if the return is Fanatics’ fault, they’ll cover this charge, and we appreciate this policy.  

What Customers Say About Fanatics

Even when Fanatics is a well-known name, with the rise of online scams and fake products, it’s still natural to wonder, “Is Fanatics legit?” 

We have analyzed different aspects of Fanatics to answer this question. But if it’s not enough to convince you, let’s see what other customers say about this company and its product.

Fanatics customer reviews

Fanatics are receiving the love of many sports fans worldwide. Most of them showed their satisfaction with its product variety and fast shipping. Here are some examples of positive reviews:

“I have ordered from Fanatics several times and have always been pleased with the quality and delivery of the products. They have a great selection of items for all sports fans. I would highly recommend them to anyone looking for sports apparel or memorabilia.” – Jennifer.

“Fanatics is awesome! They have everything you need for your favorite team or player. The prices are affordable, and the shipping is fast. I have never had a problem with any of my orders. I love Fanatics!” – Michael.

However, not all customers are happy with Fanatics. Some complain about receiving the wrong item and high return shipping fees:

“I ordered a jersey from Fanatics and received a completely different one than what I ordered. It was the wrong size, color, team, and player. I contacted customer service and got another one. Please be more careful as I don’t want to receive the wrong item again.” – David.

“Last month, I got a hat from Fanatics, but I wanted to exchange it for a reason. I tried to return it, but they charged me $9.99 for the return label, which was more than the hat itself. It’s not a happy experience.” – Lisa.

Therefore, before completing your order, double-check everything to ensure it’s correct. If you receive the wrong item, contact Fanatics’ customer service immediately and provide all the details about the issue. 

Final Verdict: Is Fanatics Legit?

Through this review, we can conclude that Fanatics is a legitimate online retailer of licensed sports merchandise. They have an extensive product selection, competitive pricing, helpful features, and good customer service. 

Overall, Fanatics is worth checking out if you are a sports fan who wants to shop for your favorite teams and players online. 

We hope this article helped you learn more about Fanatics and decide whether they are the right choice. If you have any questions or feedback, please let us know in the comments below.


Hanni covers topics including travel, pets, and entertainment. These topics have nurtured her love for the environment. She didn't pursue this path academically, but her enthusiasm for green living and forest conservation has found a perfect home at Tenereteam. In her articles, Hanni focuses on practical tips for sustainable living, drawing from her experiences and research. In her free time, Hanni loves exploring farmer’s markets and, of course, traveling.

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